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2021 Active Open Enrollment FAQ’s

MY HEALTH CARE PLAN WAS WITH AETNA, WHAT DO I NEED TO DO DURING OPEN ENROLLMENT? Current Aetna members should plan to elect their health care plan (PPO Plan or HSA-Eligible) and coverage level (employee only, employee plus spouse, employee … Continued

Resource Reminder: Excellus Dedicated Care Team

As of October 1, 2021, the University of Rochester will begin a new partnership with Excellus to provide employees a customer care resource designed specifically to help answer health plan related questions. This new resource, known as the Excellus Dedicated … Continued

What You Need to Know: Open Enrollment Communications

It’s almost that time of year again when employees are asked to make decisions during Open Enrollment that impact their benefits for the upcoming year. This time can feel extremely challenging and overwhelming for most employees, especially when words like … Continued

What You Need to Know: Domestic Partner Requirements

The University of Rochester Health, Dental and VSP Vision Care benefit plans include domestic partners as eligible dependents that may be added to each plan.  Any active UR employee, that is benefit eligible, is able to add their domestic partner … Continued

Resource Reminder: Informational Benefits Videos

The “Tools and Videos” page on the Total Rewards website is a page dedicated to employee resources as it relates to better understanding the UR benefits. Short informational videos, as well as on-demand webinars are accessible from any computer or … Continued

Resource Reminder: Self-Service in HRMS

A great resource to UR employees is HRMS’s self-service. Self-service allows employees to check and/or update information related to their employment and their benefits with just a few clicks. Two of the most important areas are called out below.  To … Continued

Vendor News: Explanation of Benefits Statement

The phrase “Explanation of Benefits” or better known as your EOB might sound familiar to you, but in most cases, you may wonder what the purpose of it is and why your insurance company sends you one. In short, your … Continued