Extended Family Policy


Smoking Policy: All residents are prohibited from smoking indoors. You must smoke 30 feet (10 meters) away from buildings and playgrounds.

Parking Policy: Vehicles must hold permits. Bring your license to the office to receive your permit. You must also utilize roads and parking lots for deliveries and moving in. Do not drive on the grass. Let’s keep our space nice.

Noise Policy: Please be observant of the time of day and your noise level. Our expectations are that you observe a quieter living between 10:00pm and 8:00am each day. Courtesy hours are in effect 24 hours a day and 7 days a week. [Similarly, think about how your actions in general affect others beforehand. Do not take something that does not belong to you. Only take packages that have your name on them. Pick up after yourself.]


Rent: Remember to include your Apartment number on the memo line of your rent check or money order. Pay your rent early to avoid late charges when traveling. Only leaseholders are allowed to pay the rent each month.

One simple way to manage your rent payments is by setting up an automatic payment through your bank and having them issue the payment directly to the office. Here are the steps to follow:

1) The check must come from the leaseholder. Roommates can only pay by money order.

2) Checks needs to be issued to this address:

Goler House Office

60 Crittenden Blvd.

Rochester, NY 14620

3) Your name/address also needs to be recorded on the check

4) Include your Apartment number (ex. 123 University Park)

Rent is due the 1st of every month. There is a grace period up to the 5th business day, however, we urge residents to pay their rent early or on time. No CASH, DEBIT CARDS or CREDIT CARDS are accepted for payment. There is a late fee of $15.00US after the 5th business day and $25.00 after the 10th calendar day of the month. The exact amount of your rent is required. Avoid late fees by paying on time.

Maintenance: Need something fixed? Leaky faucet? Toilet won’t flush? Please call (585) 461-9440. Remember to have your room number and problem ready to explain. The office is open between 8:00am and 12:30pm, closes for lunch, and reopens between 1:00pm and 4:30pm. Come to the office with plenty of time to talk. If you need to catch the bus, plan ahead and give yourself plenty of time. The office is closed during National holidays. Be kind and respectful on the phone and in person. Your politeness is appreciated.


Registration: All Leaseholders are responsible to identify their qualified roommate who agrees to share accommodations with the eligible leaseholder. Unregistered roommates will not be able to gain access to the leaseholder’s apartment if they are locked out.

Guest Policy: You are allowed to have a guest up to 16 days each Semester (Fall/Spring). A guest can be anyone including: a family member, a peer, or a significant other. Your guest does not need to be registered with the office, however, it is your responsibility to escort your guest and you are ultimately responsible for your guest’s needs. These requirements include lock outs, maintenance concerns, and parking. Abuse of the guest policy, illegal subletting, or other thefts of services may result in a violation of your lease agreement, possible disciplinary action, or eviction. Rationale: The College understands that you have a right to have guests, however we also must protect the lease agreement you signed for living in Graduate Housing. Due to a high level of abuse of the lease agreement, this policy reflects the requirement you have for the safety of the community to register roommates and keep guests to a minimum during your time seeking a higher degree completion.


*Cleanliness & Hygiene: You are expected to clean your apartment regularly and or keep it clean while in residence. Please be mindful to regularly clean your appliances, refrigerators, kitchen, bedrooms, bathrooms, and floors. Dirty apartments attract pests and bacteria that can affect your neighbors. If you need tips on how to clean, take a look at these videos: http://youtu.be/_B1PLQKH1xk or: http://youtu.be/uYEfAAUQnXI or this one: http://youtu.be/FIkyDARDkEY

*Recycling & Waste: Our community has the expectation that you will sort out your recyclables and to take your garbage to the appropriate chutes located on each floor. PLACE ALL your garbage inside garbage bags before placing them in the chutes.

*Bathrooms: Tenants MUST purchase a shower curtain when they move in. Do not use the shower without one. You will be responsible for damage to the apt due to water on the bathroom floor. You can find shower curtains for less than $5.00 at local department stores.

*Laundry: The Laundry facilities are located near to the left and right side of the building past the elevators. Like any apartment complex, be respectful of others and watch your usage. These are coin-operated machines and use quarters (US $0.25). Report any broken machines to the office.

*Balconies: These locations on your floor are accessible during the warm weather season by using your apartment keys. Please remember to lock them after use and respect the

space by cleaning up after yourself. These areas are not meant for smokers. Please do not leave the balconies unlocked or the doors open during cold/rainy weather.

 *Elevators: These elevators service multiple tenants in the building. Use them responsibly and do not hold the doors open for too long or they may break.

Heating and Cooling Units: Please discuss with your apartment-mates about regulating temperature preferences. If you go away for a long weekend, make sure to close all windows and keep the thermostat above 55 degrees to avoid broken water pipes. Close and lock your windows when you are not at home. If you are in a Townhouse and pay for your own electricity, you will not be charged for having air conditioning. However, if you live in any apartment where electricity is included in your rent, and you install air conditioner(s), you will be charged an additional $144.00 per air conditioner, per season. When the heat is on (9/28/16) keep windows closed and furniture away from radiators. Close storm windows and keep doors closed.

*Furniture – Flooring – Walls: Please take care of your furniture, flooring, and walls. Please use light adhesives to hang posters, pictures, or wall decorations. Large screen TVs should not be mounted on the walls.

*Fire Safety: DO NOT COVER SMOKE DETECTORS. Use surge protected power strips. Avoid using candles, incense, or other open flamed items in your apartment. Many residents set off the alarms due to unattended meals and burning food. Fire alarms caused by cooking late at night, during the winter months, and early mornings are not appreciated (especially by neighbors with small children). If you are new to cooking or are unfamiliar with the sensitive fire equipment, start slow or visit Environmental Health & Safety’s website for more information: http://www.safety.rochester.edu/sanit/foodsafe.html


*Parking at Goler: Parking in Goler House is reserved for its residents whom have permits and RMI staff only. We expect that there will be instances when tenants, MC patients, or guests may take a parking spot that is not theirs. Please contact Campus Parking 585-275-3983 and Med Center Parking 585-275-3983 to notify them of this instance. Ticketing, reserved spaces, gates, booting, and possibly towing have all been discussed to resolve this issue. If you do own a car, but do not have Goler House parking, please utilize the additional parking in Whipple and the University Shuttle service (remember to call 585-275-RIDE and inform your bus driver of the lot you parked in). When you take someone else’s space, you are causing frustration and an inconvenience you would not want yourself.

*Ping-Pong Tables: There is a table tennis/ping pong table in the Goler House even side. If you would like to use the game table, bring your own paddles and balls, and be mindful of the quiet/courtesy hours at all times. Please do not place food or beverages on the table, nor should you sit, stand, or be rough-housing around the table.

*Bicycles: All bicycles should be secured to the racks provided at each building or kept inside apartments. Bicycles are not allowed to be chained to trees, light posts, or to anything in the sidewalk. Bicycles found secured inappropriately will be confiscated.


 *Mail/Postage: The Apartment Office does not receive mail/deliveries. Please do not have items mailed/delivered to your apartment until you have physical moved in. Neither Rochester Management Inc., nor the Office of Graduate Housing is responsible for your postage. To assure that your mail/packages are delivered you can do one of two things:

1) You can request signature required for all your deliveries. This means the delivery companies cannot drop it off without you first signing off on it.

2) The University provides two centralized post offices. One is on River Campus and the other is at the Medical Center, which you can have shipments delivered to if you have post box. Both have boxes that you can rent during your time as a full-time grad student. (Learn more about this option here – http://www.facilities.rochester.edu/support_ops/mail/campus_mail.html

*Mattress Sales: Due to past issues with hygiene and bed bugs, tenants are prohibited from selling mattresses and bedsprings to other Graduate Student Tenants in Goler House, University Park, and/or Whipple Park. Do not sell your mattress to others in our community. You are allowed to give your mattress to a local charity organization like the Red Cross, Goodwill, or the Salvation Army.

*Transportation: All of the fall Shuttle schedules have been posted at My Parking Online, call (585) 275-4524, or visit the Parking Management Center at 70 Goler House, East Drive.

*Community Garden: To register for a plot in the Community Garden please contact the Residence Director for dates and times. You must be a leaseholder to register for a plot. These spaces are for gardening only and not storage spaces. **[Please respect each other’s gardens by not taking anything that does not belong to you.]

*Personal Safety: The Peace Officers and Residential Life Graduate Community Assistants (GCAs) are there for your support. Public Safety regularly patrols the graduate areas. Remember to lock your door, secure your bike and or car if you have one, and use common sense when walking at night. Do not lend a stranger your phone to call a friend or walk across the street without checking for cars first. Please do your part to notify Security of any problems you may encounter.

**In an emergency, please call # 911. We expect many of you have cell phones, but want to make sure that in case of an emergency you have the ability to notify the authorities. Please do your part to notify Public Safety (Security Services) at 585-275-3333. **

Who are your GCAs? Graduate Community Assistants (GCA’s) are employed by the Office of Graduate & Family Housing at the University of Rochester. They work to support both a healthy and inclusive residential community here at Goler House. GCA’s serve our residents by promoting the integration of social, recreational, cultural and intellectual activities into the community.

Goler House’s GCA Staff:

Timmy Li – GCA for Floors 1-5


Maghesree Chakraborty – GCA for Floors 6-9


Chuka Ikpeze – GCA for Floors 10-13

Email: tikpeze@hotmail.com

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